Refund policy

Return and Refund Policy

At WANNs, we take great care in packaging your products to ensure they reach you safely. However, we understand that issues can occasionally occur during transit.

Our Return Policy:

• To ensure a fair and efficient resolution, we require an unboxing video as proof of any issue.

• Please record a clear video while opening your package for the first time.

• We accept returns or replacements only if the product arrives damaged, leaked, or defective due to an issue on our end.

• If the product is damaged or defective, please contact us immediately with your unboxing video so we can resolve the issue for you.

• Please note that we cannot accept returns or provide refunds for products if the damage occurred after the package was opened or due to improper handling by the customer.